1. How are these fares
different than buying
a ticket from the
airline directly?
These tickets are
for the most part
very similar to tickets
you would buy directly
from the airlines.
You can request special
meals, get advanced
seat assignments and
almost always accrue
frequent flyer mileage.
An advantage is that
these tickets are
often refundable (with
a cancel penalty).
2.
How can I pay for
my ticket?
All rates
quoted can be paid
with a Credit Card
/ Debit Card. You
can also pay the amount
in our office or pay
in our account.
3.
How and when will
I receive my ticket?
Your
request will be processed
within 1 business
day. Your ticket
will be shipped to
with 5 Days via FedEx
or similar service
if it is a Paper Ticket.
Most tickets however
are Electronic or
"E" tickets.
In these cases an
Email confirmation
will be sent which
you simply will print
for check in.
4. What if I need
to cancel or change
my ticket?
If
you need to cancel
or change your ticket
prior to departure
please contact us
immediately by phone.
In certain cases the
tickets are refundable
minus a cancel fee.
If the ticket is refundable,
the terms will be
disclosed to
you on the page where
you enter your credit
card information.
If you need to make
a change before.
We will need to get
the ticket back before
your departure date
and make the change
as needed. If
changes are permitted
there will be a fee
assessed by the airline.
If you need to make
a change after departure
and this is permitted,
you need to bring
your ticket to the
airline office or
airport at your destination
and they will make
the change for you.
There is a change
fee involved as well
(usually $250) and
the same booking class
will have to be available
to make this change.
All of the above changes
are similar to what
the airlines will
charge if you bought
a ticket from the
directly. However
typically the airlines
will not permit you
to have your ticket
refunded - which in
certain cases we do
offer (with the applicable
penalty).
5.
Can I use someone
else's credit card
to pay for a ticket?
Yes, but in that case
you will have to send
a card authorization
form to our company
signed by the card
holder.
6. Why does a price
show however when
I go to book it tells
me that there is nothing
available for that
date?
Our search engine
is different from
other search engines.
We basically show
you the lowest rates
that we have without
taking availability
into account.
The next step is then
to see if space is
available for that
specific fare.
This way you know
what the lowest fare
in the market is.
If it is not available
you can now change
dates to possibly
get this fare or simply
select a higher fare.
-- How many times
have you called an
airline and asked
for a price for specific
dates of travel.
When they quote you
a price they do not
tell you that if you
leave the day before
you may have saved
$500. Wouldn't it
be nice to know this
beforehand? We try
to do this.
7. How do I contact
you?
Please select
the contact button
at the top of the
page. This will
have all the information
you will need to get
in touch with us.
We are open Monday-Friday
9am to 6pm.